Privacy Policy

Effective Date: May 2026  |  Last Updated: May 2026

Galveston Clean Gutters ("the Site"), operated by Local Link Advantage, LLC, values the privacy of every visitor. This Privacy Policy explains what information the Site collects, how that information is used and stored, and the choices available to visitors regarding their personal data. By accessing or using the Site, visitors agree to the practices described in this policy.

1. Information the Site Collects

1.1 Information Provided Directly

When a visitor contacts Galveston Clean Gutters by phone, submits a contact form, or otherwise communicates through the Site, certain personal information may be collected, including:

• Name — first and last name as provided by the visitor
• Phone number — the number used to call or the number submitted through a form
• Email address — if voluntarily provided
• Property address — the location where gutter service may be needed
• Service details — any description of the work requested or discussed

1.2 Information Collected Automatically

The Site may automatically collect certain technical information when a visitor browses its pages. This data is gathered to improve the user experience and understand how visitors interact with the Site. Automatically collected information may include:

• IP address — used for general geographic insights and security monitoring
• Browser type and version — helps ensure the Site displays correctly across devices
• Device information — operating system, screen resolution, and device type
• Pages visited — which pages a visitor views and in what order
• Referring URL — how the visitor arrived at the Site
• Date and time of visit — timestamps associated with each session

1.3 Phone Call Data

Galveston Clean Gutters uses call tracking technology to measure the effectiveness of its marketing efforts. When a visitor calls the phone number listed on the Site, certain call metadata may be recorded, including the caller's phone number, call duration, time of call, and general geographic location. Calls may be recorded for quality assurance purposes, and callers will be informed of any recording at the start of the call.

2. How Information Is Used

The information collected through the Site serves several purposes. Galveston Clean Gutters operates as a lead generation and informational resource, connecting homeowners in the Galveston area with qualified gutter service providers. Collected data may be used to:

• Connect visitors with service providers — forwarding contact details to vetted gutter professionals who can fulfill the requested service
• Respond to inquiries — answering questions submitted through the Site or by phone
• Improve the Site — analyzing browsing patterns to enhance content, navigation, and overall user experience
• Maintain security — detecting and preventing fraudulent activity, spam, or unauthorized access
• Comply with legal obligations — meeting any applicable federal, state, or local legal requirements

3. Cookies and Tracking Technologies

The Site may use cookies and similar tracking technologies to enhance the browsing experience. Cookies are small text files stored on a visitor's device that help the Site remember preferences and understand usage patterns.

3.1 Types of Cookies Used

• Essential cookies — necessary for basic Site functionality, such as maintaining a session during a visit
• Analytics cookies — used to understand how visitors interact with the Site, including pages viewed and time spent on each page
• Advertising cookies — may be used by third-party advertising partners to track the effectiveness of marketing campaigns

3.2 Managing Cookies

Visitors can control cookie preferences through their browser settings. Most browsers allow users to block or delete cookies, though doing so may affect certain Site functionality. Disabling cookies does not prevent a visitor from accessing the Site's informational content.

4. Third-Party Services

Galveston Clean Gutters may use third-party services to support the operation and improvement of the Site. These services may include:

• Hosting providers — the platform on which the Site is hosted and served to visitors
• Call tracking services — technology that routes and tracks phone calls originating from the Site
• Analytics platforms — tools that provide aggregated data about Site traffic and user behavior
• Advertising networks — platforms that may display ads or track conversions from marketing campaigns

Each third-party service operates under its own privacy policy and data handling practices. Local Link Advantage, LLC does not control the data practices of third-party providers and encourages visitors to review those policies independently.

5. Data Sharing and Disclosure

Local Link Advantage, LLC does not sell personal information to third parties for their own marketing purposes. Information may be shared in the following circumstances:

• With service providers — contact information is shared with gutter professionals to fulfill service requests initiated by the visitor
• With operational partners — third-party vendors who assist in operating the Site, processing data, or delivering services on behalf of Local Link Advantage, LLC
• For legal compliance — when required by law, subpoena, court order, or governmental request
• For safety — to protect the rights, property, or safety of Local Link Advantage, LLC, its users, or the public
• In a business transfer — in connection with a merger, acquisition, or sale of assets, visitor data may be transferred as part of the transaction

6. Data Retention

Personal information collected through the Site is retained only as long as necessary to fulfill the purposes described in this policy. Specific retention periods vary depending on the type of data:

• Contact form submissions — retained for up to 24 months from the date of submission
• Call records and metadata — retained for up to 24 months
• Browsing data and analytics — aggregated data may be retained indefinitely; identifiable data is typically purged within 14 months
• Communication records — emails and direct messages may be retained for up to 36 months

After the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with an individual visitor.

7. Data Security

Local Link Advantage, LLC takes reasonable measures to protect visitor information from unauthorized access, alteration, disclosure, or destruction. These measures include secure hosting environments, encrypted data transmission where applicable, and restricted access to personal data among authorized personnel. However, no method of electronic storage or internet transmission is entirely secure, and absolute security cannot be guaranteed.

8. Children's Privacy

The Site is not directed at individuals under the age of 18. Galveston Clean Gutters does not knowingly collect personal information from children. If Local Link Advantage, LLC becomes aware that information has been collected from a minor, that data will be promptly deleted. Parents or guardians who believe their child has provided personal information through the Site should contact Local Link Advantage, LLC using the information provided below.

9. California Residents

Residents of California may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. Local Link Advantage, LLC does not sell personal information. California residents wishing to exercise their rights may submit a request using the contact information at the bottom of this page.

10. Texas Residents

The Texas Data Privacy and Security Act (TDPSA) provides certain rights to Texas residents, including the right to access, correct, and delete personal data, as well as the right to opt out of data processing for targeted advertising. Residents of Texas who wish to exercise these rights may contact Local Link Advantage, LLC using the details below.

11. Changes to This Policy

Local Link Advantage, LLC reserves the right to update or modify this Privacy Policy at any time. Changes become effective upon posting to the Site. The "Last Updated" date at the top of this page reflects the most recent revision. Visitors are encouraged to review this policy periodically to stay informed about how their information is handled.

12. Contact Information

Questions, concerns, or requests related to this Privacy Policy should be directed to: